Privacy Policy

1 Introduction

This Privacy Policy (the "Policy") sets out how 7ecuci (the "Platform", "we", "us", or "our"), operating at 7ecuci.cam, collects, uses, stores, and protects the personal data of individuals ("Players", "Users") who access our online casino, sports betting, live dealer, and other gaming services.

We are committed to protecting the privacy of all Users. This Policy is intended to be transparent, specific, and written in plain language wherever possible, so that every Player — including those accessing 7ecuci from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and other parts of Malaysia — understands exactly how their information is handled.

By registering an account on 7ecuci or continuing to use the Platform after any update to this Policy, you confirm that you have read, understood, and accepted the practices described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.

2 Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" — any information that identifies or can be used to identify a living individual, directly or indirectly, including name, email address, phone number, identification document details, IP address, and payment information.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, transmission, deletion, or destruction.
• "Data Controller" — 7ecuci, which determines the purposes and means of Processing Personal Data provided through the Platform.
• "Data Processor" — any third-party service provider engaged by 7ecuci to Process Personal Data on our behalf, pursuant to a data processing agreement.
• "KYC Data" — identity verification documents submitted by a Player to satisfy Know Your Customer requirements, including national identification cards (Malaysian IC), passports, and proof of address.
• "Consent" — a freely given, specific, informed, and unambiguous indication by a Player that they agree to the Processing of their Personal Data for a stated purpose.
• "Cookie" — a small text file placed on a User's device by the Platform to facilitate session management, preferences, and analytics.

3 Data We Collect

7ecuci collects Personal Data through several channels: directly from Players during registration and account management, automatically through use of the Platform, and from third-party payment providers and identity verification services. The categories of data we collect are described below.

3.1 Registration & Account Data

• Full legal name
• Date of birth (for age verification — 21+ requirement)
• Residential address (including city and postcode)
• Email address
• Mobile phone number
• Username and encrypted password
• Preferred currency (MYR / RM)

3.2 KYC Verification Data

• Copy of Malaysian IC (front and back) or passport
• Proof of residential address (utility bill, bank statement)
• Proof of payment method ownership where required
• Selfie or liveness check image where applicable

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records
• Payment method identifiers (e.g., masked bank account numbers, e-wallet phone number)
• Transaction timestamps, amounts in MYR, and status records
• Wagering history and bonus redemption activity

3.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration and gameplay activity logs
• Pages visited, features used, and click-path data
• Cookie identifiers and session tokens

4 How We Process Your Data

The Personal Data we collect is used for the following specific and defined purposes:

5 Legal Basis for Processing

7ecuci processes Personal Data on one or more of the following legal bases:

• Contract Performance: Processing is necessary to fulfil our obligations to you as a registered Player — including account creation, payment processing, and game provision.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and international licensing conditions.
• Legitimate Interest: Processing is necessary for our legitimate business interests — such as platform security, fraud detection, system improvement, and responsible gambling monitoring — where those interests are not overridden by your rights and freedoms.
• Consent: For specific processing activities — such as sending marketing emails or SMS promotions — we rely on your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Third Parties

7ecuci does not sell, lease, or trade your Personal Data to any third-party marketing network, data broker, or advertiser. We may share your data with the following categories of recipient, solely to the extent necessary for the stated purpose:

• Payment Processors: Malaysian payment service providers such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong — to process your deposits and withdrawals. These providers operate under their own privacy policies.
• Identity Verification Services: Third-party KYC and AML compliance providers engaged to verify your identity and age. All such providers are bound by data processing agreements requiring equivalent data protection standards.
• Game Content Providers: Licensed game studios and software providers that supply casino games and sportsbook services. Game outcome data is processed by these providers in accordance with their own certified RNG and fair-play auditing obligations.
• Technology Service Providers: Hosting, content delivery, analytics, and cybersecurity providers engaged to maintain Platform operations. All receive only the minimum data necessary to perform their function.
• Regulatory and Legal Authorities: We may be required to disclose Personal Data to our licensing authority, law enforcement agencies, or courts in response to a lawful request or court order. We will notify affected Players where legally permitted to do so.

7 Cookies & Tracking Technologies

7ecuci uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and gather anonymised usage analytics. The categories of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication tokens and security cookies. They cannot be disabled without impacting core functionality.
• Performance & Analytics Cookies: Used to collect anonymised data on how Players navigate the Platform — including pages visited, time on site, and error events. This data is aggregated and used solely to improve the Platform.
• Functionality Cookies: Store your in-session preferences such as language settings, display preferences, and game filter choices.
• Marketing Cookies: Only deployed for Players who have opted in to receive promotional communications. Used to tailor bonus offers and promotions to your activity profile.

You may manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of some Platform features. Most major browsers — including those used on Android and iOS devices common among Malaysian players — provide cookie management controls in their settings menus.

8 Data Retention

7ecuci retains Personal Data for as long as necessary to fulfil the purposes for which it was collected, including satisfaction of legal, regulatory, accounting, and reporting obligations. The following general retention periods apply:

• Active Account Data: Retained for the duration of the Player's account registration plus a minimum of 5 years after account closure, in accordance with our international licensing obligations and AML regulations.
• KYC Documents: Retained for a minimum of 5 years from the date of verification or account closure, whichever is later, to satisfy regulatory requirements.
• Transaction Records: Retained for a minimum of 5 years from the date of each transaction.
• Support Communications: Retained for 2 years from the date of the last interaction, unless an ongoing dispute or legal matter requires longer retention.
• Marketing Consent Records: Retained for the duration of the consent and for 3 years thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that renders re-identification impossible.

9 Security Measures

7ecuci implements a multi-layered security framework to protect your Personal Data against unauthorised access, accidental loss, destruction, or alteration. Our technical and organisational measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers
• AES-256 encryption for Personal Data stored in our databases
• Multi-factor authentication options for Player accounts
• Role-based access controls — internal staff can only access Personal Data necessary for their specific job function
• Regular vulnerability scanning and penetration testing of Platform infrastructure
• Intrusion detection systems and 24/7 security monitoring
• Mandatory data protection training for all staff with access to Personal Data

In the event of a data breach that is likely to result in a risk to your rights and freedoms, 7ecuci will notify affected Players without undue delay and take all reasonable steps to contain and remediate the incident.

10 Your Rights as a Data Subject

As a Player whose Personal Data is processed by 7ecuci, you are entitled to exercise the following rights. Requests may be submitted to our support team and will be acknowledged within 5 business days, with substantive responses provided within 30 days.

11 Minors & Age Verification

7ecuci's services are strictly intended for individuals aged 21 years and above. We do not knowingly collect or process Personal Data from individuals under the age of 21.

Age verification is carried out as part of the KYC process for all new Players. We reserve the right to request age-verification documentation at any time during a Player's use of the Platform. If we determine that a Player is under the age of 21, we will immediately suspend the account, return any deposited funds (subject to compliance review), and securely delete all data associated with the underage individual to the extent permissible by law.

If you are a parent or guardian and believe that a minor has registered an account on 7ecuci, please contact our support team immediately at the details listed in Section 14 of this Policy.

12 International Data Transfers

Due to the nature of online gaming infrastructure, your Personal Data may be transferred to and processed in countries other than Malaysia, including countries where 7ecuci's servers, data processors, or game providers are located. These transfers may include jurisdictions that do not have data protection laws equivalent to those in Malaysia or the European Union.

Where Personal Data is transferred internationally, 7ecuci implements appropriate safeguards to ensure an equivalent level of protection is maintained. These safeguards may include contractual clauses with receiving parties, technical security measures, and access controls limiting how transferred data may be used.

By using the Platform, you acknowledge and consent to the transfer of your Personal Data to servers and processors in other jurisdictions as described in this Policy.

13 Policy Amendments

7ecuci reserves the right to update or amend this Privacy Policy at any time. Where amendments are material — meaning they significantly affect how we collect or use your Personal Data — we will notify registered Players via the email address on their account and/or through a prominent notice displayed on the Platform.

The "Last Updated" date at the top of this Policy reflects the most recent revision. We recommend that Players review this Policy periodically. Continued use of the Platform following any update constitutes acceptance of the revised Policy. If you do not agree with any amendment, you may request account closure and deletion of your Personal Data (subject to applicable retention obligations).

14 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or wish to raise a privacy-related complaint, please contact the 7ecuci Data Protection team through the following channels:

• Live Chat: Available 24/7 directly through the Platform — the fastest way to raise any data or privacy query.
• Email (plain text — not a clickable link): [email protected]

We will acknowledge all privacy-related requests within 5 business days and aim to resolve them fully within 30 calendar days. Complex requests — such as data portability or multi-account erasure — may require additional time, in which case we will notify you of the expected timeline.

If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in the jurisdiction applicable to your circumstances.